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Your Profile Settings

Access Your Profile​

  1. In the sidebar, click Settings
  2. Go to the Profile tab

What You Can Update​

FieldDescription
Full nameYour display name across the application
Phone numberYour personal phone number — also used when sending test SMS
LanguageYour preferred interface language (English or French)

Test SMS and Your Phone Number​

When you send a test SMS from the template editor, it is sent to the phone number saved in your profile. This ensures test messages go to you and not to a customer.

Important: If your profile has no phone number, the test SMS feature will not work.

Change Your Password​

You can change your password directly from your profile:

  1. Scroll to the Change Password section
  2. Enter your current password (required for verification)
  3. Enter your new password — it must meet these requirements:
    • At least 10 characters
    • At least one uppercase letter
    • At least one lowercase letter
    • At least one number
    • At least one special character
  4. Confirm your new password
  5. Click Change Password

Your new password cannot be the same as your current one.

Changing Your Email​

Your email address is tied to your login account and cannot be changed from the profile page. Contact your administrator if you need to update it.